Insert Name Here, LLC (and the vendors we hire to perform business functions on our behalf) may collect, receive, and develop the following categories of personal information:

• Contact Information, such as your first and last name, email and mailing addresses, phone number, professional title, and company name.
• Account/Registration Information, such as your username and password, order history, and preferences when using products or services.
• Demographic Information, such as your age, gender, and income.
• Information About Others for whom you purchase an item or gift, such as name, delivery address, and phone number.
• Correspondence Information, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise communicate with us.
• Payment Information, such as your credit card or debit card number, expiration date, card verification number, and billing address if you make a purchase.
• Internet and Network Activity Information, such as your IP address, device identifiers, websites you came from, websites you leave to, and website interaction information (e.g., search terms entered, and products or content viewed or clicked on).
• Other Information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

We collect and obtain personal information:

• From you.  We collect personal information when it is provided to us, such as when you send an email to us, refer friends or others to contact us, or connect with us on social media or through one of our partners. For example, you may see a “Log in with…” button, which means we request personal information from a partner to streamline the login process. You will likely be presented with a “request for permission” screen by a third party asking to share additional information, such as a list of your friends or connections and your email address.
• From your device.  We use tracking tools like cookies and similar technologies to automatically collect information about you (e.g., Internet and Network Activity Information). We collect this information when you interact with our website. We may have third parties collect personal information on our behalf in this way, too.
• From third party service providers.  We work with third party service providers who collect information on our behalf in order to provide services to us. We only allow these service providers to use your personal information in connection with the services they provide to us.
• From other sources.  Other parties may give us personal information about you. These other parties might include social media platforms that give us information they have collected either directly or indirectly from you.

We share these categories of personal information under the following circumstances:

• To administer our website and services and for internal operations.  For this purpose, we typically use all categories of personal information for our internal operations, such as troubleshooting, insurance claims, data analysis, and testing.
• To process your transactions and fulfill your orders.  For this purpose, we typically use Contact Information, Account/Registration Information, Payment Information, and Internet and Network Activity Information.
• To respond to your requests or questions.  For this purpose, we typically use Contact Information to contact you in response to your feedback or other matters related to our relationship with you (such as about this Privacy Policy or our Terms of Use.
• To improve our products and services.  For this purpose, we may use the information you provide about our products, as well as Account/Registration Information and  Internet and Network Activity to make our website, services, and products better.
• To send you Insert Name Here newsletters and for other marketing purposes.  For this purpose, we typically use Contact Information, Account/Registration Information, Internet and Network Activity Information, and Demographic Information when you sign-up for Insert Name Here VIP to send you our newsletters, as well as special offers and promotions. We may also use this information to advertise and market our products to you.
• For interest-based advertising.  For this purpose, we may contract with third-party advertising companies and social media companies to display ads on our website and other websites. These companies may use cookies and similar technologies to collect Internet and Network Activity information from you over time across our website and other services or your interactions with our emails, and use that information to serve targeted (“interest-based”) advertisements to you. You can learn more about your choices for limiting interest-based advertising, in the Your Choices section below in this Privacy Policy.
• For security purposes.  For this purpose, we typically use Internet and Network Activity Information or other categories of personal information as necessary to protect our company, our customers, and our business partners.  We also may use this personal information to protect our websites or our services, as well as to detect and investigate activities that may be illegal or prohibited (such as cyber attacks or fraudulent activities).
• To comply with laws and regulations.  For this purpose, we typically use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities.
• To verify requests made pursuant to this Privacy Policy.  We may use certain pieces of personal information to verify your identity if you make requests pursuant to this Privacy Policy.  The verification steps and the pieces of personal information that we request may vary depending on the sensitivity and nature of your request.
• With your consent.  In some cases we may specifically ask for your consent to collect, use, or share your personal information, such as when required by law.

We share your personal information as follows:

• Affiliates.  We  may share your personal information with affiliates, subject to the terms of this Privacy Policy or otherwise as we disclose to you at the time your information is collected.
• Service providers.  We may share each category of personal information with companies and individuals that provide services on our behalf or help us operate the our website or our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing, and risk and fraud mitigation).
• Advertising and marketing partners.  We might share the above categories of personal information with companies that help us with our marketing efforts, including third-party advertising partners and social media platforms.
• Law enforcement, government authorities, and private parties.  We may share the above categories of personal information as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention, and safety purposes described above.
• Organizations in connection with a business transfer.  We will share your personal information if we are acquired by or enter into a merger with another company, or otherwise reorganize our business.

You have certain choices about how we use your personal information.

• Access or update your account information.  If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.
• Opt out of marketing communications.  To stop receiving our newsletter or other promotional emails, use the unsubscribe link at the bottom of each message or email us at support@inhhair.com. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions. If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by replying STOP to our marketing message.
• Cookies.  You can control certain cookies and tracking tools. We use the following types of cookies:

Strictly necessary cookies.  These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. This category of cookies cannot be disabled.

Analytical cookies.  These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Information collected by Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America in accordance with its privacy practices. To see an  overview of privacy at Google and how this applies to Google Analytics, visit https://www.google.com/intl/en/policies/privacy/. You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Advertising or targeting cookies. These cookies are used to make advertising more relevant to you and your interests. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. Our third party advertising partners may use the cookies to build a profile of your interests and deliver relevant advertising on other websites. You can opt out of tracking on our website or others for online behavioral advertising by visiting the DAA’s Consumer Choice page at http://www.aboutads.info/choices/.

You may also disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to disable all cookies (including strictly necessary cookies) you may not be able to access all or parts of the website.

Disabling a cookie or category of cookie does not delete the cookie from your browser. You will need to do this separately within your browser. If you have disabled one or more analytical cookies, we may still use information collected from cookies prior to your disabled preference being set.

• Do Not Track.  We currently do not respond to browser-based “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send an email to support@inhhair.com with “Shine the Light” in the subject line.  The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.

If you reside in California, you have the right to make the following requests with respect to your personal information:

Access.  You have the right to request that we disclose to you the categories of personal information collected about you, the categories of sources from which the personal information is collected, the categories of personal information sold or disclosed, the business or commercial purpose for collecting and selling the personal information, the categories of third parties with whom we share the personal information, and the specific pieces of personal information collected about you over the past 12 months.
Deletion.  You can request that we delete your personal information that we maintain about you, subject to certain exceptions.
Right to be free from discrimination. You have the right not to be discriminated against for exercising these rights.

We do not sell your personal information.

We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations.  For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.

We will take reasonable steps to verify your identity prior to responding to your requests.  The verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us.

You may designate an authorized agent to make a request on your behalf.  When submitting the request, please ensure the authorized agent identifies himself/herself/itself as an authorized agent.

You may exercise the above rights by sending an email to support@inhhair.com.

You have the following rights, where provided under applicable law, including the European Union’s General Data Protection Regulation (GDPR), regarding your information (each of which are subject to various exceptions and limitations):

• Information.  You have the right to receive confirmation as to whether or not we are processing your personal information.
• Access.  You have the right to access to your personal information.
• Correct.  You are entitled to update or correct your information if it is inaccurate or incomplete.
• Delete.  At your request, we will delete your personal information if any “right to be forgotten” conditions set forth in the GDPR applies, or if any similar conditions are met under equivalent local laws or regulations.
• Transfer.  You have rights to obtain and reuse your personal information for your own purposes across different services and platforms.
• Restrict.  You have the right to restrict our processing of personal information if you tell us that it is inaccurate, if you are entitled to request deletion but prefer restriction, if we would otherwise delete it but you need it for legal reasons, or if you are in the process of verifying our “legitimate interests” for processing your personal information (if those interests are the sole legal basis on which we are doing so).
• Object.  You have the right to object to certain types of processing, in particular processing based on our legitimate interests.  You also can object at any time to your information being used for direct marketing purposes.

You may correct your personal information and exercise your privacy preferences by writing us at:

Email: support@inhhair.com

Mail: Insert Name Here, LLC
700 N. San Vicente Blvd. Suite 802 8th Floor - Green Building Los Angeles, CA 90069

Please include your name, address, and/or email address when you contact us.  We may take reasonable steps to verify your identity prior to responding to your requests.  The verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us. If we decline your request, we will tell you why, subject to legal restrictions.  If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction.

Insert Name Here is headquartered in the United States and may have service providers in other countries.  Your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as comprehensive as those in your jurisdiction.

Our website and some of our email communications contain links to other websites that we are not responsible for.  We do not control, recommend or endorse these other websites.  These other websites may also collect your personal information, and they may have their own privacy policies.  We recommend that you review the privacy policy of any website that you access through this website.

The security of your personal information is important to us.  Please be aware that despite our best efforts, no data security measures can guarantee 100% security. While we strive to protect information transmitted on or through our website, we cannot and do not guarantee the security of any information you transmit on or through this website.

We do not knowingly collect personally identifiable information from children under 16 without permission from a parent or guardian. If you are a parent or legal guardian and you think your child under 16 has given us information, you can contact us at support@inhhair.com.

From time to time, we may change Privacy Policy. We will notify you of any material changes to our Privacy Policy as required by law. We will also post an updated copy on our website. Please check our website periodically for updates.  Your continued use of our website means that you consent to the collection, use and disclosure of your personal information as set out in the updated Privacy Policy.

Please direct any questions or comments about this Privacy Policy or privacy practices to support@inhhair.com.

This Location Data section explains how the INH Professional mobile application (the "App") accesses, collects, uses, shares, and retains your location information, and the choices and rights you have regarding that data. It supplements our full Privacy Policy and Terms & Conditions, which govern your use of the App generally. If there is a conflict between this section and the general Privacy Policy on the topic of location data, this section controls.

By enabling location permissions on your device and using the App's location-based features, you consent to the collection and use of location information as described below, to the extent required by applicable law.

Depending on the permissions you grant and the features you use, the App may collect:

• Precise location data, derived from GPS, Wi-Fi access points, Bluetooth beacons, and cell tower triangulation, accurate to a specific point (for example, your exact position when you search for a nearby salon or stockist).
• Approximate (coarse) location data, derived from your IP address or general Wi-Fi/cell network information, sufficient to estimate your city, region, or country.
• Location associated with an address you provide, such as a shipping or billing address entered at checkout.

We collect precise location data only when you grant the relevant device-level permission (see Section 6) and only while a location-dependent feature is active, unless you have separately enabled "Always Allow" or background location access and been notified of that fact at the time of the request.

We use location data for the following purposes:

(a) Store, salon, and stockist locator. To identify and display nearby salons, retailers, or stockists that carry INH products, calculate distance and directions, and show local availability.

(b) Shipping, delivery, and order fulfillment. To estimate shipping times and costs, populate address fields, calculate applicable taxes and duties, and route or verify deliveries.

(c) Marketing and personalization, including notifications. To send you location-relevant push notifications and marketing messages (for example, nearby promotions, restock alerts, or region-specific offers); to tailor content, promotions, product recommendations, and advertising to your general geographic area (region- or country-specific offers, currency, or language); to measure the effectiveness of location-based marketing campaigns; and, where you have separately consented, to support geo-targeted advertising delivered through third-party advertising or analytics partners.

(d) Analytics and app improvement. To understand aggregate usage patterns across regions (in de-identified or aggregated form wherever feasible) so we can improve the App.

(e) Fraud prevention and security. To help detect and prevent fraudulent transactions or unauthorized account access.

We do not use precise location data for automated decision-making that produces legal or similarly significant effects about you.

Under the California Consumer Privacy Act, as amended by the CPRA, and similar laws in other US states, precise geolocation data (generally, location accurate to within approximately 1,850 feet / 560 meters) is classified as "sensitive personal information."

• We collect precise geolocation only through the App's GPS-based features, and only with your device-level permission.
• [If applicable:] We share approximate location and device identifiers with third-party advertising and analytics partners for the marketing purposes described in Section 3(c). Depending on how these partners use that data, this activity may constitute a "sale" or "sharing" of personal information under the CPRA. [If this applies, add a "Do Not Sell or Share My Personal Information" control here and in-app, not just a contact-us process.]
• Your rights. If you are a California resident (or a resident of another state with an applicable privacy law), you have the right to: know what location data we collect and how we use/disclose it; delete your location data; correct inaccurate location data; opt out of the sale or sharing of your personal information; and limit our use of sensitive personal information (including precise geolocation) to purposes necessary to provide the App's core features.
• To exercise these rights, contact us at privacy@inhhair.com or through Settings > Privacy > Your Rights in the App. We will not discriminate against you for exercising these rights.

Under the Personal Information Protection and Electronic Documents Act, we collect, use, and disclose location information only with your knowledge and meaningful consent, for the purposes identified at or before the time of collection (Section 3, above), and only to the extent reasonable for those purposes. You may withdraw consent at any time, subject to legal or contractual restrictions, by adjusting your device permissions (Section 6) or contacting us at privacy@inhhair.com. You have the right to access and request correction of your personal information, including location data we hold about you.

You are never required to enable location services to use the App, though some features (such as the salon/stockist locator or location-based marketing messages) may not function, or may require you to manually enter an address or region instead.

• On iOS: Settings > Privacy & Security > Location Services > INH Professional > choose Never / Ask Next Time / While Using the App / Always.
• On Android: Settings > Location > App permissions > INH Professional > choose Don't Allow / Allow only while using the app / Allow all the time.

You can also revoke notification, camera, photo, or other permissions the same way. Disabling location at the device level takes effect immediately for future collection, but does not retroactively delete data already collected — see Section 9 for deletion requests.

Before requesting location access, and separately before requesting "Always Allow" / background location access, the App will show you an in-app screen explaining what data is collected and why, before the system permission prompt appears. You may decline at that point, or later, without losing access to the App's core, non-location features.

If you grant location permission, we may use your approximate or precise location to determine which push notifications and email marketing messages are most relevant to you (for example, alerting you to a nearby stockist, local promotion, or regional restock). You can opt out of marketing notifications at any time through Settings > Notifications in the App, or through your device's notification settings, without disabling location access used for other App features (such as the store locator or checkout).

We may share location data with:

• Service providers who perform mapping, shipping/logistics, payment, fraud-prevention, analytics, or customer-support functions on our behalf, under contracts that restrict their use of the data to those services.
• Advertising and analytics partners, where you have consented to location-based marketing (Section 3(c)), and subject to the opt-out rights described in Section 4.
• Law enforcement or regulators, where required by valid legal process, or to protect the rights, property, or safety of INH, our users, or others.
• A successor entity, in connection with a merger, acquisition, or sale of assets, subject to the same protections described here.

We do not sell precise geolocation data to third parties for their own independent marketing purposes.